Privacy Policy

At Florival Palma, S.A (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal data in various ways, including:

  • Information You Provide: When you contact us through forms, subscribe to newsletters, or engage with our services, we may collect your name, email address, phone number, and other details you provide.
  • Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
  • Third-Party Data: In some cases, we may receive information about you from third-party services, such as social media platforms, if you choose to interact with us through those channels.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services, including responding to inquiries, processing transactions, and managing user accounts.
  • Communication: To send you updates, newsletters, or promotional materials related to our services, provided you have given your consent to receive such communications.
  • Analytics and Improvement: To analyze usage trends and patterns on our website, allowing us to improve the user experience and optimize our services.
  • Legal Compliance: To comply with legal obligations and resolve disputes or enforce our policies.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have explicitly provided consent for a specific purpose, such as receiving marketing communications.
  • Contractual Necessity: When the processing is necessary to fulfill a contract you are part of or to take steps at your request prior to entering into a contract.
  • Legal Obligation: When we are required to process your data to comply with legal or regulatory obligations.
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services or protecting the security of our systems, provided that your fundamental rights do not override those interests.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, such as hosting services, email marketing platforms, or analytics tools. These service providers are required to protect your data and only use it for the purposes specified by us.
  • Legal Requirements: We may disclose your data if required by law, court order, or government regulations, or to protect the rights, safety, or property of Florival Palma, S.A, our users, or others.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We are committed to protecting your personal data from unauthorized access, alteration, disclosure, or destruction. We use various technical and organizational measures, such as encryption and secure access protocols, to safeguard your data.

7. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

  • Right to Access: You can request information about the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain legal limitations.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain situations.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data for specific purposes, such as marketing communications.
  • Right to Withdraw Consent: If processing is based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [Contact Email].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. For more details on how we use cookies and how to manage them, please see our [Cookie Policy].

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revision date will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Florival Palma, S.A
Rua Vasco da Gama, 8200-294 Albufeira, Portugal
Email: [Contact Email]

Last Updated: 16-09-2024